I'd call them on the spot. I was told 30-45 minutes, the guy was there within 20. I told the operator on the phone what car it was, and where, the driver showed up, we pushed it to where it needed to be to load it, picked it up and dropped it off. Verification was never an issue except on the phone. I've only got the base membership, too. 7 miles I think. But, if there isn't anything wrong with the car, you might call and verify they do it.

And around here at least, all non-flatbeds are actually obsolete!