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Old 06-25-2002, 04:27 PM
pentoman pentoman is offline
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Join Date: Jan 2002
Location: England
Posts: 1,841
Re: Not one Mercedes listed in customer satisfaction survey

Quote:
Originally posted by suginami

One surprise to me is that Kia and Hyundai had cars that were ranked highest in two car categories: Kia's Sedona won the minivan category (I can't believe Honda's Odyssey didn't win this) and the Hyundai Sonata was ranked highest in the midsize car category. Whatever the Koreans are doing, they sure have satisfied customers.
They're selling 'em cheap. That will start you off with satisfying customers. From there, it naturally follows that they will be basic vehicles, but then there's nothing to go wrong, and servicing is simple and cheap. All the requirements to come top.

Doesn't *actually* mean the car is any good, of course, which is why I hate surveys.

later
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