I was in the auto repair business for over 20 years - service advisor, manager, parts, technician.. I've done & seen it all. I've seen models improve, I've seen models decline. I know the quirks and common issues to many a vehicle. Not to defend Toyota in any way, shape or form but big business acts for it's own self preservation.. Ford just issued yet it's 8th recall for cruise control switches in TEN years.. Still sells a number of vehicles with this same C/C switch and has yet to issue recalls on other models that use/used that same C/C switch.. People have been killed, homes have burned to the ground.. I myself witnessed my neighbors Expedition burn to the ground in our parking lot 18 months ago. It caught fire over an hour after being parked.

Toyota should do themselves a favor and hire some Ford PR/Marketing people..

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Sharing my partner's 2012 Forte 5dr SX til I find my next 123 or 126..
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Do I miss being a service advisor ???