We ordered an oem door latch from this company off of ebay. I payed top option for fast freight. 5 days later...nothing....on the 8th day I finally got through to someone on the telephone. I had been emailed a bogus tracking number since the purchase. I was told "that part is discontinued, you will receive a refund within 4 to 6 business days'. The whole time, I had been waiting for the latch up until my call of discovery.. No notification by email, telephone, carrier pigeon, naada! I was po's to the extreme. They had even given me a "tracking number" (Computer generated). What tops it off....They had the same latch listed on ebay.....with a "32 available" in the sale page. I beleive it is still for sale to this day.
They get the A-Class "FLAKE" award...hands down!

"Knowing is half the battle".