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I've always just pulled them out too. Never had a big issue. even on a well-kept car. The technique is best described as just jerking it, just a fast tug on it. Possibly the issue is just that; the technique. If you try to pull it out gradually, possibly the springloaded pins are more resistant to compressing that spring? I've always had way more trouble installing it. I admit to breaking a windshield once on a 126 coupe back when I worked on cars, because the extension I was using to pound it back in (the hand-end of a hammer) slipped and bashed into the center/top of the windshield.
The bracket that attaches to the headliner area I believe is held in with 3 countersunk-head machine screws and should tighten easily, if they are loose.
Gilly
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