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DealerShip Experience - Opinions Wanted
To begin I know about the warnings of going to dealerships. This is the first time I have every brought my 88 300E anywhere to get something done but it was for a 4 wheel alignment so I figured I would get it done right since it doesnt happen too often. I have the following issues with my experience at Keeler Automotive in Albany NY
1 - I had two new tie rods from Peach Parts to install. Both were olive in color. Upon getting the car back, they installed one olive color one and one black
2 - To install these two tie rods they charged me 2 hours of labor: $212. The should take no more than 1/2 hour each IMO
3 - The appt was for 2pm. I left at 4:27 but the total labor charge was 3.8 hours (1.8 for alignment + 2 for tie rod install)
4 - They put a small nick in my driver side rear rim. I assume this was done with the alignment tool.
Any 1 of these things I might just say "forget it, not worth the trouble" but with everything I am considering going back and talking to someone.
Has anyone had a similar experience at Keeler or elsewhere and how did you deal with it? Thanks in advance
Brett
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