Originally Posted by kerry

My laptop has a virus. Any ideas on how to get rid of it? It's coming from an anti-virus program that's popping up and wants me to purchase it. When I click on my existing Avira(?) program it wont run and I get a message saying the file is infected and wont execute, do I want to run an antivirus program. If I click 'yes', the popup for the AntiVirus comes up and wants me to buy it. If I click 'no' nothing happens. Same message when I try to do a Windows system restore.