So yesterday I had to restart my computer about 10 times...each time thinking I can figure out what went wrong on my own. But I think I need some help...I kept getting a blue screen and was laughing because I was like "Hahaha...like that blue screen of death everyone always talks about" and then it hit me...it actually WAS the blue screen of death that everyone talks about.

Apparently I don't have a system restore point from before whatever happened, because I tried the earliest restore point I had (Monday ) and I still got the BSoD ...even though I haven't gotten this screen until yesterday. So I figured it had to be something I downloaded within those days. So I uninstalled and deleted everything that I installed in the past few days, including updates for adobe and windows and such. But obviously it didn't work.

I am using windows 7 starter on my ASUS Eee PC netbook. I had my boyfriend take a short look at it, but we were actually in the middle of hanging out with a bunch of friends, so he didn't really look at it much...he is usually pretty good with computers and helped me with a virus on my laptop before, but I guess the fact that the "lovely" blue screen kept popping up no matter what I did told him that he should tell me to just go to where I got it and have them do something about it since I'm still under warranty.

I don't have TOO much on this netbook yet, so I can grab my pictures, videos, songs and documents off of it and let geek squad or someone deal with it, I guess...but I was kind of hoping I could figure this out and not have to bother with it.

I can still restart it, and use it long enough to do some stuff on it. I am not exactly sure what triggers the screen to turn up. I want to say it is just a certain amount of time, but that has not been consistant either.

If it helps, I did my best to get down what the blue screen said:

"A problem has been detected and windows has been shut down to prevent damage to your computer.

REFERENCE_BY_POINTER

If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:

Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need.

If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advancesd Startup Options, and then Select Safe Mode.

Technical information:
*** STOP: 0x00000018 (0x00000000, 0x85C6FBC0, 0x00000002, 0x85C78D60)

Collecting data for crash dump ...
Initializing disk for crash dump ...
Beginning dump of physical memory.
Dumping physical memory to disk: 100
Physical memory dump complete.
Contact your system admin or technical support group for further assistance."

I tried a number of things already. I tried to do a hotfix for 0x00000018 but it says it is only for windows vista, and I am using windows 7. Someone else said it would be fine to use the same thing for windows 7, so I attempted to request a hotfix, but it did not want to let me do it. That wasn't fun.

As I said, I already tried to go to a restore point, but that did not work out.

I just tried to use my back up disks...one of the last tricks up my sleeve...and they don't seem to want to work. Maybe I just don't know how to use back up disks. I have this "portable super multi drive" from LG that I am using because netbooks do not have a CD/DVD drive. I can see that it recognizes that I have a disk in there...but it just doesn't work.

If I go in and click on one of the files from my back-up disk, it says that I do not have the correct program to run whatever I am clicking on. WHAT?! All I am trying to do is pretend like I just got my computer again at the point right after my dad made me some back up disks. I do remember him complaining about the back-up disks not looking as if they were made correctly...thanks to the netbook not having its own drive to put disks into. Maybe my back up disks just don't work.

Not really sure what else to do. I seriously think I do have to go to best buy or geek squad or somewhere and see if they hold up to their end on my warranty and fix my computer...or give me a new one. But I figured I would try here before doing that to see if anyone else knows of anything else I can do.

Guess I am one of those helpless girls who know nothing about computers *shrug* I am okay with telling my mother about this whole problem, but she knows nothing about computers, I am 100% afraid to tell my dad, because if I say "blue screen of death" he is going to get upset because I've only had this computer since March and he'll think I already broke it and everything. *sigh* So...if no one here can help, I'm going to just give up, and ask mom to bring me to wherever she got the netbook (because it was a present from her).