I'm ashamed to admit this, but I took my car to Sears for an alignment after having 4 new Michelins installed. It was 70 bucks and not worth 5. I told the manager I wanted my money back and he told me they should be given the opportunity to fix it. I said I didn't want his clowns touching my car again. He then told me he'd give me my money back if I showed him a receipt from another shop that corrected the alignment. So, I took the car to my local Mercedes dealer and paid $170 out the door for the alignment. The car rides straight now and I got my money back from Sears.