Quote:
Originally Posted by Jim B.
I bet you have it all wrong anyway, you are so busy arguing for the sake of arguing.
Mercedes Benz does NOt make their dealers pay anything for Roadside participitation. The manufacturer pays the bill and reimburses the dealer.
It's good customer service, and the dealer gets the benefit of business in the service department they would not get. Win/win for dealer and manufacturer. SOMETIMES a win for the customer.
They are thinking, We don't care about the owners of those 25 year old jalopies, the 10th owner of some ratty looking 1978 300D who is too poor to buy a $55,000 CLS500, we don't want to waste money towing cars like that with such stingy owners, and besides, most dealers don't want to work on cars that old, many service techs only know how to use the OBD II testers you plug into computers.
I used to have a wife who loved arguing to the ends of the earth, for the pure and simple joy of arguing.
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So you keep trying to say. Perhaps if you say it 3 more times it might actually come true. You never know.
Lets take that apart for a bit, shall we? MB gets a cut of the dealer's income. Most franchises do pay a bit back to the parent company. So, you want the manufacturer to pay the bill, reimburse the dealer (money going out) and not get a cut to pay back for their expense, is that right?
So if they tow you elsewhere, you will spend the money elsewhere. What is their gain? That might be why they are not doing such things. When I got them to bring me a battery, they brought me an MB battery. It profited them. I don't expect them to give me an Interstate or Delco battery if that is my preference.
If it doesn't make financial sense, what do you expect them to do? If people like you want to avoid the dealership, why do you expect them to do anything for you since there is nothing in it for them? You don't want to buy their parts, get their service, etc, etc, what's in it for them?
Well, I'm sure it is all her fault and I can assure you that I am not her posing as somebody but that is about it. I suppose if I don't want you to say that about me I should simply acquiesce to your point of view?