She should have taken the time to insist on seeing the principal, and still can as a matter of principle. I wouldn't drop this if I were your mom. The squeaky wheel gets the grease and whoever's in charge of that school needs to hear parent dissatisfaction. It's common for schools to put kids in the front office as part of some BS cost saving measure and to give kids "work experience" for which they get class credit. Those kids shouldn't be charged with making the decision to send another kid to detention. I'd b!tch and b!tch loud.

I've taught Jr. High for 31 years, including administrative positions. I know what I'm talking about.

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