My SLC got hit by a Progressive customer...
Progressive's field agent did an excellent job in assessing the damage on the SLC, getting THEIR repair shop to come up with an estimate and when I showed them MY shop's estimate, they went with mine.
And, when it came time to re-assemble the vehicle and put the R-windshield back in and IT cracked, Progressive paid the full-boat on that, too ($1,300.00 for the glass!!!
)!
I'm not sure what the policy-holder had for pre/post-accident premium payments, but he told me that he's had a "few" accidents in the past and that Progressive always came through for him. What that meant, I don't know...either he likes to bleed money (according to some on here) or he knows something about someone in Progressive's hierarchy that they don't want known...
Go figure.
My insurance company? Pekin, out of Pekin, IL.. For both Mercedes, I'm dropping around $370.00 a year, not including collision. Nobody does collision on 10yo or older vehicles...unless you want to pay through the nose for it...