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You can pull the radio and get the serial number off the radio itself.
Have you looked through all the paperwork carefull for a code card or a decal with a code on it?
I'd offer to have it checked but if a dealer has already came up with a code and it doesn't work, I don't see the point in trying. A VMI will show the radio serial number, in which case the serial number on VMI can be compared to the actual serial number on the radio.
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