I agree with jamesdean, you're the victim, I understand not wanting to jam it to the guy, but that doesn't mean you have accept a substandard repair. I would ask to go look at the shop they suggest and look at some of their work, its possible they are a good shop with a relationship with the tow company. You get good work, they get a favorable rate.

OR, its the owners cousin Jessup who has a damp home garage and a can of duplicolor.

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