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The regulator is deteched from the door, then the plastic sliding shoe can be slid out of it's track to disconnect it from the window. I would then recommend raising the window to the top by hand and using strong tape (what we call duct tape) on one side of the window, up and over the top of the window frame, and then tape on the opposite side of the glass, to keep it from falling down inside the door and breaking.
It has been awhile since I have worked on these, but I think the problem might be with where the sliding shoe attaches to the rest of the regulator.
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