i would not be happy. find out what the flat rate is for reprograming and make the service advisor ( crap taker/tough job ) stick to it.

make him put the 250 estimate in writing so you can mail it the the dealerships owner. that might change the sa's tune ( no pun intended ) a salesperson is not at liberty to quote you a price for shop charges.

i am spoiled by mercedes benz of knoxvile aka knoxville motor company. no bs. ever.

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g-wagen