one thing to mention about all the complaints on that website is people have a dismal habit of reserving something on the most popular weekends of the year for moves, and flipping out when they can't find a truck, or there is some disaster (like troy's story) where a truck supposed to come in at a certain time doesn't because a customer sits on it.

This thing only happens when its super busy, IE lines out the door. Ive gotten burned a few times, but honestly, I can't bring myself to flip out if every truck within 50 miles is rented and I just have to wait or re schedule. Breaks of the game.

Its like complaining that theres a lot of a traffic on memorial day weekend.

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