We handed the situation over to the Post Master. She was rather impressed with us producing a video with the guy holding it out and my wife zooming in on the bottle. I also gave her the phone number and owner's name of the company that makes it. The owner will provide her with purchase records to show that I'm the only one in PA that buys her product.

While I was there, they checked to see where the replacement order was, since it was supposed to be delivered last week. I was told that it is listed as delivered. I asked the Post Master if she would cross reference who's truck it went out on...same guy.

My brother is going over to the company this afternoon when he gets off work, and is picking yet another replacement order up for me, and he will bring it up to me this weekend when he comes for a visit.

I feel bad for the company owner, as she has gone out of her way to keep me happy. She's already given me free shipping on any order for as long as I decide to order from her. She gets my business because we've worked together on a flavor that mimics Camel Crush, which was my go to when I smoked. We've perfected the flavor, and she's getting ready to market it as one of her premium flavors in the many stores in the Dayton area that carry her brand. Getting this kind of service guarantees that I'm going to spend money with her.

I really hate thieves...they have no idea, nor care, who they financially harm.

__________________
1987 560SL
85,000 miles