Quote:
Originally posted by LarryBible
I've never had to provide proof of ownership for any Euro part. My local dealer used to have the best dealer MB parts man that ever lived. He would look up anything for me and place an order, no problem.
His name was John Vinson and he had the good old fashioned customer service attitude. He has sense retired and I have sadly learned that he now has some health issues.
They can sell you anything they want. The problem is that most of them are not interested in spending a little extra time to look up a part number so they can provide customer satisfaction.
I think your solution is to somehow come up with part numbers on your own where you can. Give them the number and tell them to order it.
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wow larry, it sounds like you had it made there.
everytime i ask [i don't anymore], i'm told it's a euro only part we can't get it. or else we have to contact m.b.usa give them your vin number and have them special order you the part.
which is it really??
anybody beside larry have a REAL PARTS PERSON??
i've dealt with several dealers in this country, i can't get any to work with me in this fashion.
even when i have the part numbers, unless my vehicle came with that part i can't get it, is another familiar line.
i'm going in friday, i'll poke around some more.
peter