I would have put this in my original post regarding replacing the lock tumbler, but I could use some advice this morning. I have a retaining collar removal tool (not MB, some other brand tool) - put it on the collar with key in 1 position, and it won't turn left. It wiggles back and forth but won't actually turn. Tried turning key partway to 2 as some have reported, with no success.

I'm going to try to get under the dash to get the whole thing out so I can really see what's going on and get better leverage - any other ideas would be welcome.

EDIT: Kept messing with it and turned the key farther, more like to position 1.75, it turned - got it out.

Thanks,

__________________
Charlie

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'66 VW 1300 96K miles
'97 E300D 239K miles
'85 300D 203K miles (sold Sep 2012)