I ordered what was supposed to be a ML chrome grill upgrade kit.

It came in bad and scratched condition and they refused to take it back.

Beware, here is their response:

This kit is 100% brand new and has excellent quality, we never have any
problem with them. I even already inspected them before shipping them out,
so i am sure they are good.

"This is a kit as stated.

Unfortunately, this product sales is final.
Absolutely NO Refunds on ... styling parts, wheels/tires, electrical, high
performance parts, or parts which have been installed. "

I also got your electronic initial that you have read all of our terms and
conditions.

Our shipping dept. will automatically reject all return without rma
authorization.

This is as far as i can help per our guideline.

You have a great day

Kevin
GAS


Can you believe it? What kind of company has this kind of customer service?