Quote:
Originally Posted by cgryphon
As said above, too bad MB can't just admit the mistake and cover it.
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I agree, too; however, it's possible that they might have to cover at least a portion of the cost as a result of the class action settlement, correct?
https://eclaim.kccllc.net/caclaimforms/mse/home.aspx
Given the likely approval of the proposed settlement, having the repair done at the dealer seems like a good idea. Keep the receipt wherever you decide to get the work done.... Did the service manager at the dealership mention that there may be some relief forthcoming as a result of the litigation? Just curious...
I'm sorry your brother is having to deal with this issue. My wife has an 2006 E350 wagon and I worry about it. Twenty-five years ago, I bet MB would have covered this...it's a different company now.
Hope the repair goes well....