Make sure you're on EPC.startekinfo.com not just regular startekinfo.com

Otherwise, email support. They got back to me pretty quick when I needed help renewing once.

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1979 300D 040 Black on Black - 1985 300D Maaco job (sadly sprayed over 199 Black Pearl Metallic) on Palamino

http://i.imgur.com/LslW733.jpg

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