We have the same kind of outlets up in Canada. The chain is called Princess Auto. Years ago they started out with hydraulic parts and pieces as well.

We have found them really decent to deal with in all ways. It is both good policy on their part and their profit margins are quite high on a lot of things they sell.

I think their slogan is basically when you are happy we are. The nice thing is that it is more than just a slogan. They practice it.

I have a centrifical blower sitting in the trunk waiting for the next time I am near them. When we got home I found it did not have enough CFM. We did not use it but there will be no problem when we return it.

In contrast we have firms that try to avoid even obvious warranty issues locally.