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UPS delivered it on 2/28 and they signed for it, then changed their mind and gave the package back to UPS on March 3rd and the damaged merchandise is en route back. So much for UPS and people signing. I'll try FedEx next time!
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I don't see what UPS did wrong. They delivered it back, then the company you are dealing with sent it back to you again. What difference does it make which shipping company was used? Was UPS supposed to refuse to ship it?
Gilly