Well, my first clue was your statement: "site (not Pelican Parts) quite often in the past year or so because the prices are far cheaper than anyone else and never had any issues so I'm going to email their customer service...." Why in the hell did you think the prices are so cheap? Stick with Pelican Parts, ********az, German Auto, etc., or buy a Honda. Mercedes are not junk cars and the only thing I order Chinese is "take out"!
Anziani
'97CL600 62K