as I said.. I contacted MBUSA and got a letter of apology and also a gift voucher with enough dough that would pay for a mercedes dealer alignment.
this is in houston where rust on cars is not common, and if the dealer sees that the flex discs are worn or has some other safety hazards - they can always pull out the waiver sheet and ask the customer to sign off.
nothing out of the ordinary everyday work.
refusing to work on older cars of a brand marque that is exclusively displayed outside just because older cars look like cancer against the new ones and the buyers of the new ones dont like seeing ancient artifacts parked on the forecourt - Its completely against brand recongnition IMO.