Flash, I wish I knew what to tell you. As pentoman said, there so many stories out there similar to yours, I can only hope other dealers are treating their customers the same way...unacceptably! How is this allowed to continue and where is MBUSA on all this. I just posted a response about the mysterious score card. I have never received one of these cards. Has anyone? How are we supposed to amke sure the people who spend $35,000 - $200,000 for an automobile are heard?

Very frustrating and I really fell for you as there is not much more frustrating than wasting time at a dealer.

Tell them your true feelings about how you were treated...in person.

Best regards.

__________________
Brian W.

01 S55 AMG Silver
01 CLK55 AMG Silver