View Single Post
  #10  
Old 04-22-2018, 12:16 AM
HuskyMan HuskyMan is offline
Banned
 
Join Date: Dec 2007
Posts: 5,061
Quote:
Originally Posted by my83300cd View Post
I had a furnace service guy that lived a few blocks away and we were alway scheduled late in the day because of this. He showed way late once, I gave him my cell number and asked him to call me if that was going to be the case.
A few years layer we ran out of oil in a cold snap, and he came at 3 am in 18" of unplowed snow to fill the tank and bleed the system. I got a bill for the oil, but not emergency service.
Now THAT is customer service!
Reply With Quote