Quote:
Originally Posted by ILUVMILS
My point exactly, the Tech's aren't qualified to make that call. They can agree that it's a PITA but calling it a design flaw is way above their pay grade.
Believe me, I've seen plenty of Tech's question the engineers during training courses (sometimes through a translator) only to be given a very clear and polite explanation of the logic behind their thinking. It's actually quite impressive. The Tech's always get taken to school by the engineers. After that they rephrase their questions to a much milder tone. I've seen it happen many, many times......  |
The techs absolutely are qualified to make that call. The hallmark of a GOOD design is that it serves the function intended without any undue hardship. In the case of a light bulb, it is inherent that the bulb will need to be changed multiple times over the life of the vehicle. A good design would have the bulb retained well, but also easy enough to replace. Excessive force or potential breakage is the sign of a bad design. Even worse is when you have to disassemble half the car to get to the bulb to change it (ever changed a headlight on a Honda?).
I don't really care what the engineers intended or how condescendingly they talked down to the techs. The engineer designed it in a computer in an office/lab/warehouse, the tech had to make it work in the real world. This goes on in virtually all industries, btw.