I tried to load it per the instruction the vendor supplied on 2 different lap tops, one a Windows 7 and the other a Windows 10. He has a 4 Stage process and all works fine through the first 2 stages, however, stage 3 is not understandable in that what he says to do just freezes the screen.

I am supplying a link where I Purchased it: https://www.ebay.com/itm/Mercedes-Smart-WIS-ASRA-EPC-Workshop-Service-Shop-Repair-Manual-4-DVD-BOX-SET/383494378955?fits=Year%3A1993%7CMake%3AMercedes-Benz&_trkparms=ispr%3D1&hash=item594a0bd5cb:g:sqYAAOSwVRNfNkEV&enc=AQAFAAACcBaobrjLl8XobRIiIML1V4Imu%2Fn%2BzU5L90Z278x5ickkxFtV7J5P58ubuVigtBH%2Fe%2FJaV0ZklzVIUQSs 3G5Tb6EPfx9O9idkssCpgx9yFEW6MVVt6z%2BIcPkc0BNd9X%2BzPCkXC53X%2B69RWxK%2FXVyqo2MdR0uXxWh5AGnXYSdmCxQF HhQ6w3SHXGXCHXZ%2FgwKtZv%2B45RBp7tbcmAwGvMcdme99DR32qWGxg4R%2Bs1jPnXqNAwVnHk2b2MwHRas0eVDzeaK85ltQ3w W5daqkCT3zJkw1NNBmdnXWNXQEe9lH%2BbmOpKSLOd%2B6QfNZD%2BjPpWkUTTrKVh%2Fl%2F1iuH9zEPG71J9x7wZ6pyHDpiwQN jHWMfm6Fvbtlpo5W5WBz6da1TnSR%2FnwWldWi5BFMxiwgZy0PCD%2B6eiBdhp87bIOsfCFBegHO3fPAuv1%2FyiOoi1sochrnqB rzRp5DwMyTW%2F2tA6bHRdqS3s7Em7bT4LZDVl5k4teLwmgPR66m%2FRma7HqlXecGB8%2BTagp7AqI3WY44kdJRdG81fqr25Tma TeaIR5E47QSnBbrTtG%2BFI9Mm7ISzMj2%2B0PrWjxAdaW6eVRnqA2V%2F9pxOtZ1Ff1aAPK4OWKYmU%2BZiwHL%2B%2FTL8WVVG bH9%2FLrwKG6p2Hi8JZznQHUiUvG6KCQZCrwAEIIsVY7Jbaeo21Qe51BniF8%2Fw%2FIpLWarPdAKWla5oBsiGZgukmpwxAIL4Pk Xd%2B21xbOeT50pPTuV1wQL2HgCocvfPpwjp0cxhJVXqyVOzsxYlHSOULiH3O9kukyFiZ9eGRWpdeRLimSslq4Ww1xekkwq5qZZP c5oK5RZ2Ig%3D%3D&checksum=383494378955dffda01e652c447593f97899dec77112