great advice. I will carefully check both ends of the conduit to make sure they are connected properly. Yes, it is a built in stove top. The conduit comes out of the wall underneath the stove top then connects to underneath the stove top. There are two drawers directly underneath the built in stove top. Yes, the conduit is the flexible type; I'll check and see if it might have fallen down or perhaps the drawer caught it just right and pulled it down.

I just loaned my digital camera to a friend for a few days; as soon as they bring it back I'll take some photos and post.