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Engine builder owns their mistake.
Im guessing there are not lot of companies like this.
They build a high performance diesel engine and apparently the engine builder made a mistake that 1 yr later caused the engine to self destruct.
The builder tore the engine down expecting to fine signs of neglect. What they found was one piece that was incorrect. I suspect no one would have known if they say it was neglect and not builder error. The owned the mistake and gave him a brand new engine.
Thats integrity.
https://www.yahoo.com/autos/ownership/articles/diesel-shop-replaces-customer-engine-121812078.html
Quote:
During disassembly, a technician noticed something wrong with one of the connecting rods. The rod bearings specified for the build were of a gun-drilled design, which incorporates a small internal channel bored through the connecting rod to deliver pressurized oil from the crankshaft journal directly to the wrist pin bushing. The bushing had been installed correctly. The hole through the bearing to actually feed it with oil had never been drilled.
Floating wrist pins require pressurized oil delivery to maintain their extraordinarily tight two-to-three ten-thousandths-of-an-inch clearances – and without it, the pin ground to a halt inside its bushing. The rod couldn't move. The engine's own torque bent the connecting rod, fractured components throughout the block, and punched a hole through the casing. The shop owner's assessment on camera was blunt: "The builder overlooked drilling a hole. This racing bearing, all he had to do was drill a hole in that… and this motor wouldn't have failed."
The builder in question had already left the shop more than a year before the teardown. That detail didn't change anything for the owner's decision. He called Eric live on camera, apologized, and told him directly: "You'll get a brand new motor built, no charge."
Eric's response, for what it's worth: "Thanks for honoring your work. I appreciate that."
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__________________
Sent from an agnostic abacus
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- With out god, life is everything.
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