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dealership parts department has treated me with respect, honesty, excellent customer service and has extended a discount
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Parts counter is the only place I visit
and I experience the same as placo1. The layout of the parts area is such that I park right in front and then drive through the area where the service customers drop theirs off. I always go through with a pretty smug smile
and drive slowly where everyone gets to enjoy a look at these old diesels.