Watch that money back guarantee from Griot's! I was a long time customer and had a problem with a hose nozzle that cost about $10.00. They wanted to have me send it back and the postage and time involved was not worth the hassle. If they had looked at how much I ordered over the prior three years they should have figured out I had better things to do than scam them for a low dollar item and just replaced it. Don't assume that their highly touted customer satisfaction policy is as simple as they imply. Because of their attitude they lost me as a customer.