thats strange peyton, when i had my benz i delt with them on several occasions and was more than pleased. I've been just as pleased using fastlane here(use it when you can, afterall it is the sponser of this forum). My favorite aside from fastlane was probably rusty cullins, always courteous and fast.
Ryan

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83 300SD.......sold
96 integra SE....sold
99 a4 quattro....sold
2001 IS300.......sold
2002 330i.........current.
2004 highlander limited....current.