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Is there by chance another Lexus dealer in your area? If so, take the car in and have them evaluate it. Get it in writing. Go back to the first dealer with the second dealers written opinion.
I would also speak personally with the general mgr. at the problem dealership.
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Mike Murrell
1991 300-SEL - Model 126
M103 - SOHC
"Fräulein"
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