Hi Mbtjc.

Eventough the manufacturing process is mostly
computerized,some parts do get put in or on
by a person and mistakes can be made.
Same goes for the computers,they don't make
mistakes but the people programming them do.

I'm sure that the next unit will be OK,since
Eclipse is a quality product.

Sorry to hear about your problems.
I hope it all will work out for the best.

Louis.