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If the FSS is not reading time to service, then the dealer has no obligation to provide the "free" (no such thing, should be "included inthe price of the car") service
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John has a good point. I have several friends who run not-for-profit agencies. We have differentiated "free" from "complimentary"--
Free, that which is given with no restriction or obligation on the part of the givee.
Complimentary, that which is given
as if there is no restriction or obligation
as the result of having paid extra for it in the first place. Things like beverages and snacks at a charity golf outing might be examples of complimentary. Or A service.
Hope this helps