actually, not very funny....

my mom is 90. she was at a baptist memorial facility in houston. when she was checked in, she weighed 126 lbs.

i visited her almost daily over the year that she was there. i kept commenting upon her apparent weigh loss.

no weight loss, i was told.

i asked to see her charts. they were denied me.

so i went to her physician who was the titular head of this hospital. he told me that my concerns were paranoid.

hmmmm.

so, i had my sister fly in so that she could see my mom. she agreed with me...that it appeared as if our mom had lost a lot of weight.

after that, i began to pursue alternative care for my mom. long and the short of it is that this baptist memorial hospital fought me tooth and toenail. when i finally moved her, i had to do it with a court order and a constable.

as a result of the court order, i was able to see the memo that was written by the managing physician that i had met with. it went like this, "...mr champion is expressing excessive concerns for his mother's well being."

eventually, i was able to view my mom's medical records. consider, when she checked into this baptist memorial facility she weighed 126 lbs. when i checked her out, she weighed 96 lbs.

there were no comments in her record jacket where this weight loss was noted as being worthy of attention.

the other aspect of her care at the baptist memorial facility that was astonishing was the secret level of psychotropic meds that she was being given. after the fact, it became quite clear that she was being used as an unwitting research subject. xyprexa, paxil, aricept, and on and on.

as i said, with court orders and my attorney, and a constable deputy, we rescued my mom. i flew her to los angeles. placed her in the care of ucla physicians.

first part of her care, weaning her off all the psychoactive meds that had been imposed on her in houston at the baptist memorial facility.

the way i see it, had i not rescued her from the baptist gangsters in houston, they would have killed her in 1998.

it is now 2004, she is still alive. weighs 128 lbs.

let's get back to the lubricant issue, now. i told this m-b dealer that i wanted dino.

and apparently, they ignored my instructions.

and spent more of my money than i authorized.

that is my complaint.

in the overall scheme of things, probably not as important as the issues involving my mom. but, still, when a customer insists on a lubricant, the customer's request should be honored.

and when the m-b dealer ignores the customer's instructions, and fills with the high price spread, i think that the dealer is obligated to conduct a drain and refill with the customer's requirement for free. and credit out the syn lube oil charge.

if you don't feel that way, tell me why.

all ears.