You have a bad starter drive. Also called: over-running clutch. It is like a ratchet allowing ther starter to drive the motor but not allowing the motor to drive the starter. This allows the gear to retract after starting. The over-running clutch is slipping both ways when the event occurs They can be purchased separately and can be replaced. I would suggest replacing the whole starter though. Especially if you are paying for labor.
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Steve Brotherton
Continental Imports
Gainesville FL
Bosch Master, ASE Master, L1
33 years MB technician
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