I was sent this link from a friend of mine. I cannot believe that: 1. Someone could do this to their car. 2. That someone would do this to a car. 3 That both parties involved, did do this to a car.
They are going to need more than any advice given in this forum, that is for sure! :p
http://www.sunbelt-software.com/stu/
Enjoy!
-Larry