You can also contact BECKER and they will send a you the code for a fee, they also refurbish them! After nine attempts the radio is locked out for 24 hours, I belive, but it has to be powered on to reset during this time. If it shows wait you have to leave it on for 1 hour. I hope you have the radio manual it goes thru it step by step. The Becker site/ forum has similar questions