Thread: MB Quality
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  #156  
Old 06-01-2004, 07:33 PM
turnne1 turnne1 is offline
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Join Date: Feb 2000
Location: Columbus Ohio
Posts: 709
Quote:
They do not provide loaners. Refused to replace the wiring harness under goodwill. Refused to replace the Aux Fans under warranty "You have to take them to the MB dealer who installed them" "It is over 12 months". If they had diagnosed the problem properly 10 months earlier, instead of just replacing the fuse, the fans would have been under 12 months.
Most of the dealers don't provide loaners to customers who didn't buy their car there....they are pretty strict about the 12 month warranty...thats not really the dealer talking that is MB
The ONLY you will get help on that one is if you have been a good customer at a particular dealer and then per haps they will give you some good will...as for the wiring harness I never heard there was a goodwill on that issue?

Quote:
Speaking of BMW, it's been documented that they've lost a lot of new car buyers because they were turned off by the complicated control unit on the dashboard
Thats interesting as I had heard they had supassed MB recently in sales volume becuse of the strong sales of the new 5 series and the perenially strong selling 3 series cars


Warren
1992 300SD 177K
Columbus Ohio
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