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Originally posted by Gilly
It would depend on if the dealer agrees with your assessment that it's bad.
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Here's a picture - look at the rubber piece at the 3:00 position and tell me what you think. As to the politics, I'm afraid the folks I worked with through the "teething pains" when the car was new are all long gone, don't know anyone in the service department now. I did pop in today to schedule an appointment and make sure the service manager understands my expectation - that the HB is to be replaced at no charge. Got the noncommittal "we'll talk when we see it in person" I was expecting, but at least the foundation for discussion is set.
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As an aside, have you ever been to the Ramona Cafe?
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Been there once, but don't know any of the folks there. ramonajim is just a screen name I cooked up years ago when I lived in Ramona - figured I had a reasonably good chance of remembering where I lived and what (most) people call me, and it's kinda stuck with me.