Consider that tech support has been going off-shore in recent years...

...so not ONLY do you experience unfavorable warranty support, you now have to put up with translating your problem to a tech on the other end of the world who can only solve problems he/she has been trained for...

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2009 ML350 (106K) - Family vehicle
2001 CLK430 Cabriolet (80K) - Wife's car
2005 BMW 645CI (138K) - My daily driver
2016 Mustang (32K) - Daughter's car