kramlavud / SHYNE, you're missing the point. Didn't you see Richard Gere in Pretty Woman? He said: "We need more ass kissing."

I would be mad too, not everyone wants to check pressure, or is even knowledgeable enough to do it correctly. That’s why full service gas stations will check those things for you. If it were me, I would say; “Yes ma’am, I’ll have a tech look at it right away.” Last time I was at my MB dealer buying parts, the salesman noticed my car was not so clean. He asked if I wanted it washed, no charge. He said bring it in as often you like, it’s a free service. Would that type of attitude influence my next purchase? Hell yes! That’s the point of good customer service, and exactly why I will never recommend the two nearby Toyota dealers I’ve dealt with.