I'm still an apprentice but I don't have long to go
. I work in a Sydney (Australia) merc dealership.
It may be hard to find honest techs, but it's harder to find a salesman or service advisor who is willing to help you beyond their "normal boundrys", that have a good product knowledge or are willing to tell you when they don't know the answer instead of making something up. I've only ever heard of a few............