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Yeah, no matter what anybody says, the service work is only as good as the tech doing it, or possibly the person writing the work order, and also the owner comes into play too as far as authorizing the work.
The charcoal filters should be done every 45,000 miles. What if the car comes in at around 50,000 miles, shouldn't the tech suspect the filters weren't replaced yet? Maybe some techs have to see "45000" on the odometer, THEN it will dawn on them......Sometimes they just don't think or really give a rats ash to do it right. Same thing with researching the history quick to see if the coolant or brake fluid flush is needed or not (and spark plugs, and fuel and air filter, and a whole bunch of other things where you have to use your head to determine if it's time to do it or not). Sometimes the dealer admittedly will have a reduced flat rate they'll pay for doing this type of work so the price can be attractive to the owner. Myself, I'd rather do it right and have a little pride that the cars I worked on were maintained properly. If you can't do it right and manage to make a decent living, then something is wrong...end rant.
Gilly
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