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Mike (ILUVMILS) is probably on the right track in saying that the MB shop can adjust this for you/her.
What I am questioning is if the seat at one time worked correctly, (then the system was shut off and then reactivated) and now won't go to the proper setting, maybe the synchronization was lost. What that means is the "memory" in the seat control module has possibly "lost track" of exactly where the seat is located in it's fore/aft travel. It'd be easy to try to resynchronize it and you won't hurt a thing by trying; just open the door (stay out of the seat), run the seat ALL the way forward and hold the switch in the forward position about 3-5 extra seconds, then run the seat ALL the way back and again hold it in this position for 3-5 seconds. That's it. May help, probably won't, probably need to do what Mike suggests. I would think they'd do this for free, BUT I'm a nice guy and and a positive thinker.......
Gilly
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